Contact us

Nightingale2020, ExCeL London
27-28 October 2020

We are here to help!

Please contact our friendly team or complete the event enquiry form and we will get back to you.

If you have any questions or require more information about Nightingale2020, we would be delighted to hear from you.

Delegate queries

For all event related queries including registration, group bookings, invoicing and payment, and the conference agenda please contact:

Tel: +44 (0)20 7593 5500
Email: nightingale2020@dodsgroup.com

Content and media queries

For all event related queries to do with content submissions, speakers, collaborations and media coverage, please contact:

Tel: +44 (0)20 7593 5500
Email: nightingale2020@dodsgroup.com

Sponsorship and partnership queries

For all queries related to commercial opportunities please fill out our Enquire now form or contact the customer services team:

Tel: +44 (0)20 7593 5500
Email: customer.service@dodsgroup.com

FAQs

Frequently asked questions, quick fix information, and conference essentials for every aspect of Nightingale2020.

Where is Nightingale2020 taking place?

Nightingale2020 will be hosted at London ExCeL in 2020. For more information on the area and how to get there, please visit the website.

When is the Nightingale2020 taking place?

Nightingale2020 will take place on Tuesday 27 and Wednesday 28 October 2020.

The timings are currently being finalised, however, the rough timings are: 

Tuesday 27 October:

  • Registration & exhibition opens 08:00
  • Content starts 09:00
  • Exhibition hall closes 17:00

Wednesday 28 October:

  • Registration & exhibition opens 08:30
  • Content begins 10:00
  • Exhibition hall closes 16:00
     

When does registration open for Nightingale2020?

Delegates are welcome to register from 1 September 2019.

What is the cost to attend Nightingale2020?

Nightingale2020 is a paid to attend event.

What are the ticket types and prices available?

Public Sector, NGO, Not for profit sector rate Price Deadline (valid from/until)
Advanced Early bird discount £395 plus VAT Launch - 31 December 2019
Early bird ticket £495 plus VAT 1 January - 21 February 2020
Standard ticket £625 plus VAT 22 February - 26 October 2020
On site ticket £775 plus VAT 27-28 October 2020
Commercial and Private sector rate Price Deadline (valid from/until)
Advanced Early bird discount £650 plus VAT Launch - 31 December 2019
Early bird ticket £750 plus VAT 1 January - 21 February 2020
Standard ticket £925 plus VAT 22 February - 26 October 2020
On site ticket £1150 plus VAT 27-28 October 2020
Student or Self-funder Individual sector rate Price Deadline (valid from/until)
Advanced Early bird discount £295 plus VAT Launch - 31 December 2019
Early bird ticket £395 plus VAT 1 January - 21 February 2020
Standard ticket £495 plus VAT 22 February - 26 October 2020
On site ticket £650 plus VAT 27-28 Oct 2020

I selected the invoice option but haven’t received my invoice yet. What should I do?

Invoices will be sent out to all delegates approximately 21 days prior to the event. If after this time, you have still not received your invoice, please email nightingale2020@dodsgroup.com

I need to raise a purchase order for my booking. Who do I raise it to?

All purchase orders need to be raised to Dods Parliamentary Communications.
If we are not already a preferred supplier of yours, please email nightingale2020@dodsgroup.com and we can send you the company details.
 

I am no longer able to attend Nightingale2020, can I send someone else in my place?

If you would like to send someone on your behalf, please email the following to nightingale2020@dodsgroup.com  

  • Your details
  • The details of your potential replacement (including job title)

I have tried to login to register for Nightingale2020 but I can’t remember my password. What should I do?

When asked to enter a password, it means you have previously registered to one of our events. If you cannot remember your password, please click the ‘Request login details’ link, on the left below the password box. An email will be sent to the account holder to reset their password.

I didn’t receive my reset password link / my link doesn’t work

If you don’t receive the email or have any problems with the link, please call 0207 593 5500 for assistance.

Do you have any special offers for accommodation during Nightingale2020?

Together with BCD Meetings & Events we have secured preferential rates at a variety of hotels around near ExCeL, London. To view these rates and book, please visit our accommodation page.

I am travelling from overseas, do I need a visa?

Arrangements for visas (if required) are your responsibility. Please contact the British Embassy/High Commission in your country/region to find out whether you will need a visa to enter the UK. Obtaining a visa can take up to four weeks and we strongly advise you to start the process as soon as possible.

A letter confirming registration and payment from the event organisers can be provided upon request.

Can I book my sessions in advance?

All sessions are run on the day on a first come first serve basis however, you can build your own personal day agenda when the full programme is launched in May2020.

Is Nightingale2020 CPD accredited?

Yes, the event is CPD accredited. For more information, please contact nightingale2020@dodsgroup.com.

When will I receive my badge?

An electronic badge will be emailed to before the conference.

When do I receive joining instructions?

We will be sending out joining instructions to all delegates a couple of weeks prior to the conference. If you have not received any joining instructions, please email us at nightingale2020@dodsgroup.com.

Will the presentations from the sessions be put up online after the event?

We will upload all speaker presentations; they will all be available via the website in the days immediately after the conference.

Is catering provided?

There will be a number of refreshment breaks throughout the day, and lunch will be provided.

I have accessibility requirements that fall outside of the options given, what should I do?

If you haven’t completed your registration yet, please detail your requirements in the ‘other’ option. If you have already completed your registration, and did not mention your requirements, please email nightingale2020@dodsgroup.com and we will be in touch to confirm.